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Understanding Managing and Implementing Quality

15 View(s), published at 2002-09-06, written by Jiju Antony, David Preece, published by Routledge
Understanding Managing and Implementing Quality

Understanding, managing and implementing quality by Jiju Antony, David Preece This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incor.... Published date on: 2002-09-06 with total page: 256 pages. Publisher of Understanding, Managing and Implementing Quality is Routledge.

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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