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Measure What Matters to Customers

9 View(s), published at 2007-01-29, written by Ronald J. Baker, published by John Wiley & Sons
Measure What Matters to Customers

Measure what matters to customers by Ronald J. Baker Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to.... Published date on: 2007-01-29 with total page: 188 pages. Publisher of Measure What Matters to Customers is John Wiley & Sons.

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

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