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Customer Service

8 View(s), published at 2006, written by Penni McLean-Conner, published by PennWell Books
Customer Service

Customer service by Penni McLean-Conner "Whether you work for a co-op or municipal utility, for gas, electric, or water, you'll find the best practices and proven strategies to reduce customer care costs in this book to be invaluable!"--BOO.... Published date on: 2006 with total page: 325 pages. Publisher of Customer Service is PennWell Books.

"Whether you work for a co-op or municipal utility, for gas, electric, or water, you'll find the best practices and proven strategies to reduce customer care costs in this book to be invaluable!"--BOOK JACKET.

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