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10 Steps to Successful Customer Service

5 View(s), published at 2010, written by Maxine Kamin, published by American Society for Training and Development
10 Steps to Successful Customer Service

10 steps to successful customer service by Maxine Kamin 10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers' maintain focus on creating satisfied, .... Published date on: 2010 with total page: 170 pages. Publisher of 10 Steps to Successful Customer Service is American Society for Training and Development.

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers' maintain focus on creating satisfied, loyal customers. From front line motivation to building trust to tackling difficult problems, this book hits all the key customer satisfaction bases. Loaded with useful examples, exercises, and worksheets, readers will find powerful ways to reconnect to their organizations and discover fresh insight into their career.

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